Frequently Asked Questions
Everything you need to know about our innovative smart film solutions.
How does Smart Film work?
Smart Film uses Polymer Dispersed Liquid Crystal (PDLC) technology to switch from transparent to opaque with the click of a button, providing instant privacy and UV protection.
Can I install the film on my existing windows?
Yes, our self-adhesive Smart Film is designed to be retrofitted onto any existing smooth glass surface, making it an ideal choice for home renovations.
What is the typical shipping timeframe?
Custom-cut orders are processed within 3-5 business days. Standard shipping usually takes 7-10 business days depending on your location.
Is the film energy efficient?
Absolutely. Smart Film blocks up to 98% of UV rays and significantly reduces solar heat gain, helping you lower your cooling costs during the summer.
What is your return policy for custom orders?
Because custom-cut films are manufactured to your specific dimensions, we cannot accept returns unless the product is defective or damaged upon arrival.
How do I clean and maintain the film?
Clean the film using a soft, microfiber cloth and a mild, non-abrasive glass cleaner. Avoid soaking the edges where the electrical connections are located.